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Online help -

Mina beställningar - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Produkt - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Betalning - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Frakt - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to [email protected] Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returer - +

1. What is your return policy?

For all Standard Size dresses / shoes / accessories: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

JJ's House will issue a full refund if you are not satisfied with your item(s). Shipping fee will not be refunded. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

Mitt konto - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Detta är en färdig sydd klänning och fotograferad av JJsHouse.se. Alla rättigheter förbehållna. Kopiera eller på annat sätt reproducera bilden är strängt förbjudet.
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Jacka Off-shoulder Golvlång Satäng Balklänning med Rufsar Slits Fram #138358

Balklänningar

Recensioner(30) Ställ en fråga

1 518 kr 3 456 kr
  • Personliga mått

    Vill du ha en ännu bättre passform? För bara 201 kr mer, så kan du ta del av vår extra service som ändrar färdiggjorda klänningar efter dina mått!





    Standard Klänningar
Tillverkas på beställning
Tillverkas på beställning
Skräddartid: 12-15 dager + Frakttid: 3-6 Dager * Hurtig Levering: 3-6 Dager
* Standard Levering: 5-8 Dager
* Hurtig Levering: 3-6 dagar
* Standard Levering: 5-8 dagar
* Super Saver Levering: 10-15 dagar

Denna klänning är Made-To-Order. Oavsett om du köper en standardstorlek eller ger oss dina egna mått, våra skräddare syr varje klänning efter.

Denna klänning är Made-To-Order. Oavsett om du köper en standardstorlek eller ger oss dina egna mått, våra skräddare syr varje klänning efter.

Bekymmerslösa returer
Standardstorlekar kan återlämnas utan bekymmer inom 7 dagar. Beställningsstorlekar returneras ej. Se detaljer

Beskrivning

Letar du efter den perfekta passformen? Kolla in vår Mätguide för att hitta dina exakta mått, och använd sedan vår Made-to-Order-service för att få din klänning skräddarsydd efter måtten.

Produktkod #138358 Silhouette Jacka
Urringning Off-shoulder Längd Golvlång
Tyg Satäng Smyckning Rufsar, Slits Fram
Axelbandslös Regelbundna remmar Ärmar Ärmlös
Back style Dragkedja Helfodrad Ja
Insydd BH Ja Fiskben Ja
Visad Färg Andra Färger Storlek Generell, Plus
Säsong Vår, Sommar, Höst Modellinformation Längd:5.7ft Byst:31in Midja:23in Höfterna:36in
Modellens klänningsstorlek US 2 / UK 6 / EU 32
Klänningen innefattar inga tillbehör som bilden visar, till exempel wraps/jackor, handskar, slöja, handväska, osv. Du kan kontakta oss för att beställa accessoarer separat.
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recensioner

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Kundbilder Se alla kundbilder

Classy!

The quality of the dress is amazing! Fits well, is a little too long and the slit is a bit too low, but it’ll do for prom. Came really quickly too :)

Amazing

Just follow the size chart I'm 5'4 140 pounds and I ordered a 8.

Bengtsen bor i nr. 9

First, I must apologize for not doing this review sooner, as in May 2018. I got this dress for my niece for her 2018 Senior Prom. When I ordered it, I miss - read the box for tailoring time and shipping time. I thought that was for a custom size dress order, not their standard size 12. I had a time constraint and wasn't sure the dress would make it in time, I contacted JJs with my issue, and they were able to help us and got the dress here with a couple of days to spare. I can't thank them enough for their help in making my niece's prom unforgettable.

Now for the dress. As soon as we saw it, my niece said that's the one. That's THE dress I want. It is just as beautiful in person as it is in the photo. This dress fit my niece like a glove. It was perfect.

Again, I can't thank JJs enough for their kindness and their commitment to superior Customer Service. They made a young lady extremely happy. Thank you again from the bottom of my heart.

Sincerely,

Erika Roos

I think,red is totally my color

Beautiful fit.

Beautiful dress, true in the size and great costumer service!

Absolutely gorgeous dress! The material is so beautiful and high quality. The material did not feel cheap at all and I was in fact blown away by the quality. I'm wearing the dress in the picture. It doesn't fit well in the chest region but that's probably due to my own error when I sent the measurements.

Absolutely Loved the dress. The material was nice and it fit me well.

Great quality and true to size I am 5"03 and weigh 220 pounds. The size 2 fit perfect just a bit long.