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Dansskor

Online help

Beställningar

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

I vanliga fall kommer du få en beställning inom 2-3 veckor. Det tar omkring 9-12 dagar för skrädderiarbetet och 2-4 dagar för expressfrakten. För att se detaljerna, var vänlig kontrollera tiden för skrädderiarbetet och leveranstiden på produktsidan.

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Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Betalning

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Frakt

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Returer

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Mitt konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Detta är en färdig sydd klänning och fotograferad av JJsHouse.se. Alla rättigheter förbehållna. Kopiera eller på annat sätt reproducera bilden är strängt förbjudet.
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Aftonklänningar

Recensioner(75) Ställ en fråga

1 135 kr
  • Storlek Personliga mått (194 kr)

    Personliga mått

    Vill du ha en ännu bättre passform? För bara 194 kr mer, så kan du ta del av vår extra service som ändrar färdiggjorda klänningar efter dina mått!





    För att få golvlånga klänningar i anpassad storlek, välj till extra längd för att passa längden på klackarna! T.ex. för klackar på 5 cm väljer du "+5 cm", för lågskor väljer du "+0"

    Standard Klänningar

    • Personliga mått är slutförsäljning och kan inte returneras.

    • Måtten som tillhandahålls är mina egna och är inte mått av standardstorlek.

    • Jag förstår att min klänning kommer att sys exakt enligt de mått som tillhandahålls - JJ's House kommer inte att ge något extra utrymme för flexibilitet.

Tillverkas på beställning
Skräddartid: 12-15 dager + frakttid: 8-12 Dager * Standard Levering: 8-12 Dager
* Standard Levering: 8-12 Dager

Denna klänning är Made-To-Order. Oavsett om du köper en standardstorlek eller ger oss dina egna mått, våra skräddare syr varje klänning efter.

Gör looken komplett

   

Kundrecensioner

4.9

baserat på 75 recension

Skriv en Recension

Dela din look med andra kunder och få 146 kr rabatt.

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Trumpet/Sjöjungfru Rund-urringning Sweep släp Jersey Aftonklänning (017065562)
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Topprecensioner Senaste recensioner Med Foton

Oct 28, 2016

Love this dress!! I procrastinated in ordering this dress as I was uncertain for sizing. A friend orders all of her Military Ball Dresses from JJ's House so I thought I'd give it a try and I am a Loyal customer now. I ordered this dress on Sept 12 selecting the express shipping (3-6 days) thinking I'd have plenty of time to receive the dress before the Ball on the 22nd. The next day I checked the order status and noticed that the expected to ship date was Sept 20th. I panicked and contacted customer service via live chat and told them I needed the dress by the 19th. I was told that a ticket was being put in and I would be notified within 24hrs. I was notified less than that and assured I would receive my dress by the 19th and would receive an email when it shipped. Four hours later I received the email stating the dress shipped I expected it by the 19th. I came home on the 17th and there it was...WOW how about that for customer service!! I ordered a size 4 based off the info for the model's info as my measurements are similar and it fit like a glove...hope this helps as I was looking for someone in the reviews to give measurements or something to help select a size... Anyway received many compliments, loved the fit and feel of the dress and will most definately purchase all my dresses from JJ's House. Highly Recommend!

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Trumpet/Sjöjungfru Rund-urringning Sweep släp Jersey Aftonklänning (017065562)

Var recensionen till hjälp?

Oct 18, 2018

Here's the scoop. This was my first time ordering from JJs house. I was a little hesitant at first. The online reviews were all over the board.I needed a floor length dress for a reasonable price (I'm 6'1"tall), and a short amount of time.I did a custom size dress with the expedited shipping. I was nervous that the dress wasn't going to be here in time. I reached out to JJs house after I had purchased the dress to make sure it would be here in time. Not only did they reply in 24 hours like the website said, they also got my dress to me one day earlier than the expected arrival date. The dress fit perfectly. Material was wonderful.
Here's what is my thoughts from reading other people's reviews: if you plan on purchasing a dress only to return it after you wear it- don't bother! These dresses are decently priced. Spend the extra few dollars to custom fit you- it's worth it. The only negative thing I have to say, is the sewing is only a single stitch.Im not sure if that's because I got a customer size? Needless to say,The dress held up great and my over all experience with JJs house was good. Definitely will use them in the future and recommend them to friends!

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Trumpet/Sjöjungfru Rund-urringning Sweep släp Jersey Aftonklänning (017065562)

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Nov 27, 2016

This dress is absolutely beautiful, I ordered it very last minute for a dinner dance, custom made as I'm different sizes all over and I was so happy with it. Firstly the service to get the dress to me on time was brilliant, the staff were very helpful. All I had to do was explain the situation and when I needed it and it arrived in about 8 days which was great. I had lost a bit of weight so had to get it tucked in under the arms which was no bother. First time I've ever custom ordered anything and so last minute too! But it was definitely worth it. I felt amazing! 100% recommend x

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Var recensionen till hjälp?

Jun 10, 2016

Dress was perfect for a Military Ball! The train was a tad long so people stepped on it. There is a slip underneath with a wristlet, but it wasn't attached to the train. I hand stitched them together so it would hold both up, which I am glad I did. I received several compliments and felt very elegant and sophisticated. I work a stick-on bra to fill out the front, as I am just a 34A. Without the bra there would have been a tad baggy in the front. I am 5'4" and 123 lbs. My heals were 4 inches so I could have gone with the length in the front being 1/2-1" shorter. Otherwise it was perfect and I didn't bother with alterations! I hope I get to wear it again.

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Trumpet/Sjöjungfru Rund-urringning Sweep släp Jersey Aftonklänning (017065562)

Var recensionen till hjälp?

Nov 10, 2016

For the price, this dress is a keeper. I wore it to a black tie event and got a ton of compliments. I am a size 0 with a small bust so I did have to get it taken in, because I was too scared to special order, but I'm happy I did. I am 5'5" and wore 4 inch heels with it and the tailor had to take it up one inch so it didn't drag. Just as an FYI.

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Var recensionen till hjälp?

LOVE!!!!

Jul 24, 2020

Absolutely love this dress! The fit of this dress is true to size, but can give a little because it is stretchy material. The color I got was ivory which turned into being more of a pure white so returning/ exchanging for the champagne color!

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Var recensionen till hjälp?

Oct 7, 2015

This is truly such a wonderful dress! I bought it in burgundy, and it is absolutely gorgeous! The custom fit is truly worth it, and the fabric (both the outer and inner dress) is so lovely and falls very nicely! A strap is also in the train, so you can walk with it - nice detail

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Var recensionen till hjälp?

Apr 10, 2016

This dress was absolutely amazing. It arrived in four days and fitted me perfectly. I didn't have to have it fitted and i just ordered the size small. It was like it was made for me. The colour was perfect and the fabric was so soft and complimented my figure. I loved everything about the dress and the service. Would absolutely recommend it and i will be coming back if i ever need a dress.

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Var recensionen till hjälp?

Nov 13, 2015

Ordered this dress for my husbands Marine Corps Ball. Was a little nervous ordering it offline but I came out PERFECTLY! Better than I imagined. I ordered a size bigger just incase they ran small and I'm glad I did, I wear a size 4 but the 6 fit perfectly! Everything fits good and the quality of the dress looks like I bought it at a dress store! Very happy and will be ordering from here again!

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Var recensionen till hjälp?

Stunning dress

Jan 22, 2020

This dress is gorgeous and fits like a glove to the measurements I sent in. I am having cups sewn into it so I can wear it without a bra. Highly recommend this dress and the shipping to Canada was amazingly quick. You will not be disappointed with this dress

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